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Employee Onboarding Best Practices

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Many companies in the U.S. and around the world are still hiring in spite of a tumultuous economy and staggering unemployment numbers. Hospitals, technology companies, delivery services, grocery stores, healthcare manufacturers, and transportation and logistics companies are all eager to fill roles amid the coronavirus pandemic.

In a time of mandatory social distancing and limited travel, businesses that are hiring face new challenges onboarding employees joining now fully-remote teams from home, as well as those who will be working on the front lines in healthcare, retail, warehouses, and manufacturing facilities. From socializing new employees into a remote workforce to ensuring front-line workers receive the most up-to-date training that aligns with local regulations, many organizations are working diligently to adjust their onboarding practices to this new and changing work environment.

When it comes to getting new employee onboarding right, the stakes are higher than ever. 

The Cost of Getting Onboarding Wrong

In addition to ensuring the company avoids missteps that could jeopardize the safety of its employees, customers, and surrounding communities, successful employee onboarding has a demonstrable effect on profitability.

Employees are businesses’ most valuable assets, and these assets appreciate over time. So when an employee decides to leave for another job or turnover within the organization spikes, the company’s bottom line can really take a beating.

The cost of replacing a single employee can range from 30% of their annual salary for entry-level employees to four times their salary if they’re in a higher level position or a highly specialized role. Just imagine an employee walking out the door carrying a pile of cash worth four times their annual salary. 

In addition to the capital that’s required to hire and train a replacement, indirect costs account for two-thirds of what companies actually spend on employee turnover. These “soft costs” such as knowledge lost, reduced productivity, lowered morale, the time to find a replacement, and the time new hires need to become fully functional may be harder to quantify in terms of dollars; nonetheless, the impact to a team and the business is hard to overlook. It is estimated that a quarter of organizations incur expenses from employee turnover that total up to 40% of their yearly earnings.

So how do businesses protect their valuable people investments?

A recent report from the Work Institute found that 77% of voluntary turnover is preventable. With as many as one in three new hires leaving within their first year, The Harvard Business Review asserts that a consistent, structured onboarding process is essential for retaining talent. And there is a lot of research that backs that up:

  • The Human Capital Institute has found that investing in a better onboarding experience for new hires is more likely to increase employee engagement levels, decrease time to proficiency, and decrease turnover.
  • Glassdoor research confirms that organizations with a strong onboarding process can improve new hire retention by 82% and increase productivity over 70%.
  • Nearly 70% of employees say they are more likely to stay with a company after a great onboarding experience. 

The problem is, only 12% of employees strongly agree that their organization does a great job of onboarding new employees, which means there’s a lot of room for improvement. 

Now, with a majority of onboarding taking place virtually, there are even bigger obstacles that organizations face when it comes to successful onboarding.

Digitizing the Onboarding Experience

In the push to modernize employee onboarding, companies had already begun to digitize their onboarding programs prior to the pandemic. Digital onboarding removes paper from the process and streamlines the experience through online portals or other technologies that typically add structure and provide useful data, while enabling new hires to guide themselves through tasks. Many organizations, though, haven’t taken their digital onboarding far enough. 

Onboarding is much more than paperwork, compliance training, and a rundown of roles and responsibilities. An effective employee onboarding program accomplishes two things: 

  • Acclimates the new hire to the company culture and enables them to begin building relationships, helping them form an emotional and social bond with the company that will keep them engaged and productive
  • Provides the training and coaching they need to start producing and contributing to company objectives

Digitizing onboarding can improve efficiency, but it’s easy to lose the essential human components that impact retention in the process. Remote employees who miss out on the cultural and social aspects of onboarding are more likely to feel disengaged and may struggle to develop supportive working relationships. And when online training is delivered in a format that doesn’t optimize for learning and knowledge retention, it may take longer for new hires to reach full productivity.

Fortunately, there’s a simple solution for digitizing and efficiently scaling the human side of onboarding to better support the success of your valuable talent investments: video.

In order to create an engaging, memorable, and consistent remote onboarding experience that acclimates and adequately educates new employees — without sacrificing productivity, and without leaving your new hires feeling fatigued from spending an entire week on live video calls with too many new faces to remember —  you’ll need to think outside the video conference.

Remote Onboarding at LinkedIn

LinkedIn updated their onboarding program recently when the company switched to remote work, expanding its one-day onboarding regimen to a week-long virtual program. Instead of having new hires spend their entire first day on live conference calls, learning leaders chose to spread out live meetings and virtual introductions to give the new employees more flexibility,  keep them engaged, and to offer onboarding facilitators and participants more flexibility, as well. 

LinkedIn’s five-day virtual onboarding program includes regular check-ins and touch points to make sure remote new hires don’t feel forgotten or overlooked. The week begins with a one-hour live session on the first day that covers the company culture, values and products, and concludes on Friday with a virtual team happy hour. On other days throughout the week new employees watch a check-in message from the leader of L&D (below) and get a live video presentation from a LinkedIn executive.

 

If your organization hasn’t digitized its employee onboarding process, or you’re finding that new hires aren’t integrating into your organization as well as they could be, there’s no better time than now to make some changes. Learn how to use live and on-demand video to design an effective virtual onboarding program that follows best practices to help you build a more engaged and productive workforce from day one.

6 Best Practices for Onboarding Remote Employees

Whether you’re bringing on a new software engineer to your product team or welcoming the newest hires in your busy processing facility, having a structured virtual onboarding program that employs a combination of live and on-demand video elements will deliver rich, consistent messages in a format designed to support the comprehension and retention of new information.

From company policies to team-specific processes and procedures, use the following remote onboarding best practices to build a customized onboarding checklist with timelines and milestones that give your new hires everything they need to get up to speed and be successful. 

1. Begin onboarding before day one (pre-onboarding) 

Onboarding doesn’t have to wait for the first day — there are steps you can take immediately to make a new hire feel welcome as soon as they’ve accepted the offer. This not only sends the message that you’re excited to have them on the team but also gets some of the more mundane onboarding tasks out of the way so you can make their first day on the job memorable. 

  • Send a welcome kit. Mail your newest employees a swag bag that sparks pride, include information that will make them feel at ease on their first day, and be sure to convey the company culture. Items in your welcome kit should be fun, practical, and informative. In addition to the usual (or unusual) swag, you can send your company’s onboarding roadmap, a rundown of how they’ll get set up with any devices or technology they’ll need, home office supplies, a quick reference card for accessing employee portals, dress code details and standard working hours, a video message from the CEO, and even a hand-written letter from their new manager.
  • Pre-onboarding paperwork. Give them a first day to remember instead of a forgettable day of filling out forms. Your new employees can sign documents and complete other administrative paperwork online with e-signature technologies like DocuSign or another solution that supports digital onboarding. And since this process may be new for some of your hires, you can also create short how-to videos that offer step-by-step instructions for completing required forms.

 

2. Build strong foundations for working relationships 

Live video-based communications enable remote teammates to get to know each other and develop a foundation of trust, particularly when meeting in person isn’t possible. Video can also help you create powerful communications that humanize the company as well as its culture, which in turn fosters a deeper connection between new employees and the organization. While it’s a good idea to set objectives for both live and on-demand video communications, less formal, unscripted messages and conversations are often more authentic, leading to stronger interpersonal relationships. Here are a few ideas for acclimating and socializing new employees who are working remotely:

  • Schedule a welcome call with the employee’s manager that allows them to get to know each other and take a deeper dive into how their new team and role supports the greater organization.
  • Encourage members of the new employee’s immediate team to reach out personally and invite them to a virtual coffee chat via video conferencing.
  • Provide short overview videos from other departments or team leaders in the organization that give the new hire a better understanding of how different parts of the company work together.
  • If you can’t take your new hire out to lunch during their first week, you can alternatively schedule a trivia challenge over video chat. New and existing employees can compete to answer questions about the company history — the more obscure the better.

Enable collaborative on-the-job learning remotely by building a searchable video knowledge base with contributions from employee-generated videos that offer explanations, best practices, how-tos and more. This provides all of your employees an opportunity to learn from colleagues across the organization with whom they may not interact with much, which helps build a stronger unified culture among remote teams. 

3. Bring your company culture to life

One of the greatest challenges of remote onboarding is communicating the beliefs and values that underpin the ways in which people at your organization work together. Words alone aren’t enough to convey the nuances of company culture — it’s the actions and interactions between employees that really define a culture. When it comes to introducing new hires to your organization’s culture, it’s important to show it through video.

  • Start with a virtual tour, but instead of a virtual office tour it’s a tour of your company’s history, as told by company leaders who give context to the origins of your values and culture.
  • Share recordings of your company’s most recent all-hands meetings so new employees can get a feel for how you celebrate your people and what it’s like to communicate with executives during Q&A.
  • Is there a team that achieved a big goal recently? Organize a video call to discuss what went well and even where they struggled. Be sure to record the meeting and then edit it down to highlight the key points. You now have a great way to show new hires how work gets done.
  • Ask employees with varying tenures at your organization to record a one to two-minute video explainer describing your company culture in their own words.
  • If you have employee resource groups, ask each group to create a video overview describing their mission and vision — new hires can get a stronger sense for the values the people in your company live and breathe every day and find groups with which they’d like to connect.

Stanley Young of NYSE Technology discusses how he used Panopto to retain valuable employees and to develop a unified culture across his global organization: 

 

 

4. Show how things work

New employees generally come into a role with some level of experience or expertise. The goal of onboarding isn’t to train them on skills in which they may be lacking — it’s to ensure they know how to use the tools and technologies they’ll need to do their job and how to find information when they need it. With on-demand video training you can provide engaging self-guided onboarding resources that deliver consistent and accurate training, without pulling managers and other employees away from work. Here are a few examples of “how things work” videos for employee onboarding:

  • Create an on-demand series of microlearning videos that shows how to use various systems and technologies, particularly those that are critical for their role.
  • Requesting time off, an overview of the employee handbook, email best practices, security and compliance training — record a quick presentation that covers anything your new hires need to know and include links or a playlist in your onboarding checklist.
  • Show new hires how to find information when they need it. Here you can cover your organization’s best practices for internal communication channels, scheduling meetings, and peer-to-peer learning. You’ll also want to show them where to search text documents, videos, and meeting recordings and other just-in-time learning resources that may offer immediate answers to their questions.
  • When an employee leaves the company, have them spend their last week recording any information they think will help the next person in their role. When a new employee starts (or if someone gets promoted internally), they’ll have a virtual face-to-face handoff from their predecessor waiting for them. 

 

Watch an employee benefits walk-through video: 

 

 

Panopto’s video communication and training tools make it possible for anyone in your organization to record learning optimized video tutorials that can be watched from anywhere, on any device. Record a facecam video next to a screen recording and presentation slides (if you have them) to capture an engaging multi-camera walkthrough in the same time it takes to show the process or system. For the new hire, it’s like looking over their coworker’s shoulder in the office. 

Panopto Express, our free video and screen recorder, is the easiest way to capture and share knowledge at work. Record and share multi-stream videos from your browser. Give it a try! 

 

Panopto automatically uploads recordings to your secure corporate video library where information can be found with a simple keyword search. Every word spoken and shown in a video in Panopto is searchable, just like your email messages, so even if a detail is forgotten during onboarding, it can be easily found and watched again later.

5. Define success and how you measure it

Effective onboarding programs set clear expectations for new hires in terms of both their starting role at the company and their opportunities for growth and advancement. In addition to planting the seed for building a long-term career at your company, communicating clear goals and measures of success reinforces what kind of work your company values. For remote teams that have a great deal of autonomy and flexibility, it could not be more imperative to make sure new hires are aligned on team and company priorities so they can work independently to contribute and innovate to the best of their ability.

  • If your organization has established a set of leadership principles or core values, you can bring those to life in a video that not only explains each of those principles but also provides specific examples, highlighting employees who have demonstrated those principles recently.
  • Managers should schedule weekly one-on-one video conferences with their newest employees to define goals and expectations, and to check in on their onboarding progress, providing and listening to feedback along the way. With a remote employee it’s a good practice to do daily check-in meetings during their first week.
  • Communicate your organization’s review process and information about additional compensation if applicable. This can be presented live or on-demand — either way you’ll want to ensure your new hire has an opportunity to ask questions.
  • Set up new hires with a mentor who has developed their career within the company and is committed to meeting over video chat at least once a month to provide career development support and feedback.

 

6. Create a searchable, virtual video directory

With teams scattered across different parts of the world and many remote employees working from their individual homes, your new hires may never get to meet many of the amazing people working hard for your organization, and vice versa.

Here at Panopto, new hires record their own video introduction at the end of their first week, which then gets shared with everyone in the company. It’s something we’ve been doing since our once-small startup began growing more than 13 years ago. And now, with teams in Seattle, Pittsburgh, London, Hong Kong, and Sydney, everyone in the company learns a little about the newest hire, who gets to tell their story in their own words.

The result of capturing over a decade of employee intro videos is a video directory of everyone in the company. Employee introduction videos are all uploaded to Panopto’s corporate video library, where all it takes is a quick search to get to know a new face and a little about who they are. Over the years, our employee intro videos have organically become 2-3 minute videos where people share details about their previous work experiences, hobbies, pets, families, favorite sports teams, musical interests, and more. Some videos are even a veritable time machine for our more tenured people!

Watch an employee introduction video from our own library:

 

 

Overcome your toughest remote work challenges with Panopto

Panopto provides a more flexible solution for efficient virtual communication and training that brings the benefits of working in the head office to your remote teams. From company policies to team-specific processes and procedures, Panopto makes it easy for managers, trainers, subject matter experts, and even new hires themselves to record, share, and search for on-demand videos. 

It’s more than an employee onboarding solution. With Panopto, you can maximize the productivity of your remote workforce and improve the flow of information at scale so your business can be more innovative, agile, and profitable than ever before.

Try the virtual communication and training software that works the way you do.

Sign up for Panopto and see how easy it is to start creating a searchable, on-demand video knowledge base for your business.

The post Employee Onboarding Best Practices appeared first on Panopto Video Platform.


Building Resilience With Learning Technologies

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Pontificia Universidad Javeriana, Cali had planned to transform their digital video technologies over three years — with Panopto they did it in three days.

 

At Colombia’s Pontificia Universidad Javeriana, Cali, video had been part of the student learning experience for more than a decade. From lecture capture to blended learning, many students at the university enjoyed the benefits of video learning  when their professors took advantage of available technologies.

Going into the 2018-2019 academic year, the visionary leaders in the university’s Center for Informatic Services (Centro de Servicios Informáticos, or CSI) saw an opportunity for a digital transformation that would better support student outcomes by expanding the adoption of video by educators across campus, and thus provide students with the video learning resources they had come to expect.

Jaime A. Reinoso, Director of CSI at Pontificia Universidad Javeriana, Cali, identified the need for new technology that could integrate with their existing learning systems to make video a core part of learning on campus. Over the next three years, Reinoso and his team planned on working to identify the right video solution, upgrade their learning technology ecosystem, and then acclimate faculty to using the new tools and technologies.

The CSI team had already begun investigating and testing video management systems prior to March of 2020 when Colombia documented its first case of the novel coronavirus. A month later, the country was under a nationwide quarantine to fight the spread of the pandemic. As students packed up and returned home, universities across the country scrambled to find solutions that would enable the academic year to continue online. Pontificia Universidad Javeriana, Cali fortunately had a head start. If Reinoso and his team could accelerate the execution of their three-year video technology plan, they could also keep their students learning online through the pandemic.

The challenge:

Selecting and quickly deploying a video management system to move classes online

Saving the semester with Panopto The CSI team at Pontificia Universidad Javeriana, Cali had initially planned to shift their video recording infrastructure from the classroom to the cloud, which would simplify video content creation for faculty and, ideally, increase the adoption of video as a learning tool. Facing a pandemic and the entire campus moving to remote operations, the team knew that they also needed a scalable solution for managing and securely sharing their library of course videos, which was about to grow rapidly.

By the time the pandemic reached Colombia, Reinoso and his team had already compared and tested several video management systems, which helped them narrow their decision down to two possible solutions: Panopto and Mediasite.

As the university completed testing both platforms, it became clear that Panopto was the best solution. Mediasite didn’t have the flexibility that would allow professors to record video presentations using anything other than PowerPoint slides, and editing videos required importing another tool that was unnecessarily complex. Panopto, on the other hand, was a versatile and simple all-in-one video platform. “With Panopto, you don’t have to download any software,” said Reinoso. “You only need your browser to record presentations, include quizzes, and edit your videos.”

“Panopto integrates very well with the other learning technologies we use,” Reinoso continued. By integrating Panopto with Zoom and their learning management system (LMS), Blackboard, the team could create a technology ecosystem that would both automate and expedite the process of uploading videos and making them accessible to students.

The decision was made, and the team began working immediately to prepare the campus for an expeditious transition to distance learning.

In just three days, Pontificia Universidad Javeriana, Cali implemented Panopto and integrated it with its other learning technologies. Leónardo Belalcazar, PMO Manager for the CSI team, led the training efforts over the next two weeks, conducting onsite and virtual training with faculty and associates multiple times per day. “Our professors were immediately accepting of Panopto because it was not complicated. And, because it integrates so seamlessly with Blackboard, they felt like it was part of the LMS they already knew how to use,” said Belalcazar.

The results:

Saving the semester with proactive planning and Panopto

Pontificia Universidad Javeriana, Cali hadn’t planned for a crisis that would necessitate a rapid switch to distance learning for a semester — no one had. But thanks to proactive planning and their effective implementation of Panopto, the CSI team has earned a great reputation. “Professors continue to reach out to my team for additional support because they know we are here for them. And we are in touch with faculty daily to offer guidance and support,” Reinoso said. “We no longer only interact with professors when they contact us frustrated with an IT problem,” he added. “Our relationship with professors is now very, very good!”

Within the first month of using Panopto, nearly half of all the courses offered that semester were recorded and made available to students through Blackboard. Students streamed over 12,000 hours of video during the same time. And more than a quarter of the university’s full-time professors continued to actively use Panopto for distance learning throughout the semester. With new lectures and lessons being added to Panopto every day, Reinoso knew they had made the right choice.

How Pontificia Universidad Javeriana, Cali built a resilient university with Panopto

“If we didn’t have Panopto, we’d have been in a bad spot,” said Reinoso. “Panopto is not only our main recording tool, but also it’s the central repository for videos — with it we have a searchable video library with unlimited storage that faculty and students can access from anywhere.”

Reinoso believes that, without Panopto, many professors would have gone to YouTube to share their videos. “YouTube is full of distracting advertisements and potentially false information that the platform’s algorithm can surface through its related content suggestions. And the professors’ intellectual property isn’t protected on YouTube,” he explained. “Using YouTube to enable distance learning would have been a big mistake.”

Students at Pontificia Universidad Javeriana, Cali are equally as grateful for Panopto. Reinoso said, “The students expect these kinds of tools today. They want access to recorded lectures — they want this kind of technology available to them.”

What’s more, Panopto was critical for supporting students who didn’t have the same kind of connectivity at home that they did on campus. “Colombia is a developing country. Many students don’t have the ability to attend live video conferences from home,” Reinoso explained.

”We use Panopto to record and upload live Zoom sessions to Blackboard, so students with limited bandwidth can download the recordings and not miss a lesson. It may take some time to download, but they can still watch it, and that’s what’s important,” he said.

Looking ahead:

A revolution in education

Pontificia Universidad Javeriana, Cali is already planning for next semester. With so many unknowns, the CSI team is preparing to support learning whether it’s online, in the classroom, or a combination of both. And surprisingly, this upheaval to the traditional education model has revealed new, interesting ways the university can utilize its video technologies.

Reinoso believes this accelerated global transition to online learning will provide students with enriched learning opportunities in the future that were not previously available. “Just like the Industrial Revolution, we are experiencing a time of dramatic and rapid change that will transform education forever,” Reinoso said.

Once again ahead of the game, this revolution has already begun at Pontificia Universidad Javeriana, Cali.

With a strategic campus-wide initiative aimed at improving student outcomes already in place, Reinoso and his team see potential to enhance their ongoing artificial intelligence (AI) project, which uses predictive analytics to generate new data points that can alert educators to potential challenges, such as student dropout probability. Reinoso said, “We plan to add Panopto as one of the data sources to identify students who need extra support earlier in the semester, giving our educators actionable information for helping their students succeed.”

Beginning next semester, students will also be able to access and review recorded lectures in Panopto for the same courses from previous semesters. This offers students the ability to learn from other professors teaching the same course, giving them new opportunities for deeper learning. Reinoso explained, “We are all about the students. Allowing students to access a broader set of learning materials can help them master new concepts or simply connect with a different style of teaching that is more suitable to how they learn.”

And finally, the team has also created a new line of revenue for the university with Panopto. Pontificia Universidad Javeriana, Cali will soon offer alumni paid, secure access to course content in its video library.

Universities worldwide may experience challenges ahead that threaten their livelihoods, but Reinoso and his team welcome the disruption. “With Panopto, we have new opportunities to diversify our revenue streams and develop innovative products for yet-untapped markets!”

 

About Pontificia Universidad Javeriana:

The Pontificia Universidad Javeriana is a Catholic institution of higher education, with campuses in Bogotá and Cali, Colombia. As a university with a distinct regional, global, and interdisciplinary perspective, it’s committed to achieving excellence through teaching, research, and service.

One of the oldest, most traditional and prestigious Colombian universities, Pontificia Universidad Javeriana is ranked 18th by U.S. News & World Report among top global universities in Latin America.

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3 Easy Ways to Keep Remote Students Engaged

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With all the change teachers and students have experienced as a result of the pandemic, one thing still remains true: keeping students engaged is an important ingredient in their learning success.  As a teacher, when lessons were taught in a physical classroom, it was easier to monitor students and make changes to lessons in order to keep them engaged. Precious face to face time, almost on a daily basis, provided you with real-time feedback for knowing when students were either leaning into or out of your lessons.

We all yearn for the physical classroom experience to return, but today, our classrooms are virtual — constructed with learning management systems (LMSs), online video communications technologies, and other remote learning tools.  While the virtual classroom experience may not be ideal, it does offer a unique opportunity to learn new approaches to designing classes, teaching lessons, assigning homework, and helping students with their assignments. It is still as important as ever to keep students engaged during live class sessions and beyond. But how do you achieve this in a virtual learning environment where you have very limited facetime, and students who may be reluctant to speak up on live video calls?

Here we share three easy strategies — that you can start using today — for keeping your students engaged in the virtual classroom.

1. Maintain personal connections

According to research conducted by Stanford Professor Nicholas A. Bloom one of the biggest obstacles your class may deal with is the feeling of being disconnected. Online discussion boards, collaborative activities inside your LMS, and even email can’t go far enough to replace crucial in-person social connections. Live classes and Zoom office hours help, but what about when they are working on their own? 

One easy way to keep students engaged begins before the live class sessions. You can record and share short video messages that strengthen your personal connection with students, motivating them to complete individual learning assignments outside of class.  Your video message can be a personal message such as “your last homework was excellent and here’s why,” or you might even share an interesting fact or funny story with the entire class. 

The benefit of recording a video message is two-fold. First, students can view (and review) it where and when they need it, and second, simply seeing your face and hearing your voice can help to maintain and strengthen the student-teacher relationship.

2. Provide encouragement when needed  

Positive feedback and encouragement are essential for keeping students engaged, but this becomes more challenging with remote students.  Sending well-intended short messages via discussion boards or email opens the door to misinterpretation without additional context. Instead, try sending recorded video messages.  Video messages are proven to be more effective at delivering clear communications and keeping students engaged. 

You can quickly create a video message and easily provide individuals or even a group of students the information and encouragement they need to lean in and keep moving forward.  With a video message, students hear the encouragement in your voice, your tone, and your facial gestures plus, you can share additional information by recording your whiteboard or screen.  

3.  Explain complex concepts in detail 

All too often, in the virtual classroom students disengage and withdraw when they are struggling to digest new, complex concepts. So if students seem unusually quiet following a tricky lesson, it’s likely an indication they need additional help understanding the new concepts you presented.  

Even if your students have already viewed recordings of your live Zoom sessions, you can further reinforce key concepts by quickly recording and sharing a follow-up micro-lesson to help students connect all the dots and deepen their learning. Don’t underestimate the incredible amount of information that you can convey in just a short 1-minute video message. According to Dr. James McQuivey of Forrester Research “A minute of video is worth 1.8 million words.”  Think for a moment the positive impact that a 1-minute video could achieve. With recorded video messages, you can quickly tailor your explanation to the concepts students are most likely struggling with, and keep them engaged in mastering these concepts outside of class.   

Give Video Messages A Try

Easy-to-record video messages offer you a flexible, efficient, and effective medium for keeping students engaged outside of live class sessions. And you don’t have to wait to begin putting these strategies into action.

Try recording a video message right now with Panopto Express — our zero-install FREE screen and video recorder that works on your Mac, PC, or Chromebook, and supports instant sharing to Google Classroom, YouTube, or your LMS. 

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Panopto Chosen As One Of Washington’s Best Workplaces

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When we created Panopto in 2007, we set out to build something different. We wanted to develop software that would made it possible to communicate and share information more efficiently through video in professional settings, just as we’ve become accustomed to doing in our personal lives.

One thing we didn’t set out to do, though, was to win awards.

Puget Sound Business Journal - Best Workplaces in WashingtonThis week, the Puget Sound Business Journal selected Panopto as one of Washington’s 25 Best Midsize Workplaces — an award of which we truly could not be more proud.

At number six on the list, Panopto is the highest-ranked technology company among the top 25 midsized businesses in Washington, recognized for its employees’ trust in leadership as well as its dynamic team environment. Companies that made the Best Workplaces list had the highest composite scores in an anonymous employee survey administered by Quantum Workplaces on behalf of the Puget Sound Business Journal.

For more than a decade, our exceptionally talented employees have been the driving force behind our growth and success, pursuing our mission with passion and dedication. We’re honored to be acknowledged for our strong organizational culture that unites more than 150 Panopto employees in working together to solve complex challenges from our offices in Seattle, Pittsburgh, London, Sydney, and Hong Kong.

Panopto serves Fortune 500 companies and more than 1,000 academic institutions worldwide, and has grown to become a leader in video management, video screen recording, and AI-powered video search technologies.

Interested in joining our team? Panopto is hiring! View our current job openings and learn more about working at Panopto at www.panopto.com/careers.

 

 

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Zoom vs Panopto: How They’re Different and When To Use Them

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Unprecedented disruption from the coronavirus pandemic has accelerated digital transformations across nearly every industry, introducing millions of people to emerging video communications technologies that offer a virtual alternative to today’s exceedingly rare and valuable face-to-face interactions. Two of these technologies, in particular, have become essential communications tools used by thousands of academic institutions and enterprise businesses worldwide. 

One is a video conferencing solution that zoomed past established unified communications technologies to dominate the market this year with its simple, easy-to-use interface and free baseline plan. The other is a YouTube-like video platform with a consumer-ready solution for hosting and sharing recorded videos you wouldn’t want to upload to YouTube. 

While they do offer some of the same features, these two video technologies, Zoom and Panopto, could not be more different. And those core differences are what make Zoom and Panopto better together.

How are Zoom and Panopto Different?

Zoom and Panopto are each designed to support different types of video communications. 

  • Zoom is a synchronous video communication tool that enables two-way conversations in real-time. In addition to sharing audio and a webcam video, meeting participants can also present live video of their screens. 
  • Panopto is designed for asynchronous video communication, enabling the creation and sharing of on-demand videos and screen recordings, as well as one-to-many live streaming.

Put simply, Zoom is ideal for holding live virtual discussions and collaborative sessions, while Panopto is the better solution for capturing and sending one-way video communications that can be viewed live or anytime on demand.

“I’m already using Zoom. Why would I use Panopto?”

People find they can use either Zoom or Panopto to record and share presentations, lectures, and video messages, but Panopto makes it easier to do more. We explain the differences between Zoom and Panopto’s capabilities and show you how a unified video communications ecosystem with both technologies improves productivity and the flow of critical information.

Comparing Zoom and Panopto

1. Video and Screen Recording

Zoom can be used as a screen recorder to capture a video of you and anything you’d like to present on your screen. Your recording can be saved to your computer or to the Zoom recording cloud, if your plan includes Cloud Recording. Since you’re recording online through Zoom, be aware that network interruptions can affect the quality of your recording, causing audio distortion or audio that’s out of sync from your video. You may also lose chunks of your recording if your network drops out during your presentation. So if you don’t want to risk having to record multiple times, Panopto’s desktop recorder offers a better alternative.

Using Panopto, you can record you and your screen and a whole lot more. Panopto supports recording from multiple video inputs, multiple screens, and multiple devices into a single video — it then syncs all of your video content in the cloud. Panopto includes desktop and mobile apps for recording as well as a new online screen recorder, giving you the flexibility to create videos from anywhere, online or offline, using any device, even Chromebooks and 360º video cameras.  Additionally, you can record higher quality videos at 60 frames per second (fps) and a higher resolution in Panopto, compared to 30 fps in Zoom. And fail-safe recording in Panopto’s desktop app ensures that you won’t lose what you’ve recording if your network goes down 20 minutes into your presentation or lecture.

 

 

2. Editing Recordings

Zoom gives you the ability to trim unwanted content from the beginning and end of your recordings, which is often sufficient for removing dead air while everyone gets situated on a video call or cutting off-topic conversations from the end. If you need to edit more than the tails, you can download your Zoom recording and polish it up in any video editing application, including Panopto.

In Panopto, you can go straight into editing right after you finish recording, and you don’t need experience using advanced video editing software either. Panopto’s integrated and intuitive online video editor enables you to easily do the following:Edit Zoom recordings in Panopto

  • Trim the ends
  • Cut sections from the middle of your recordings
  • Switch between multiple video sources
  • Combine multiple recordings or add in other video clips
  • Embed links and YouTube videos inside your recording
  • Add and edit slides in the editor
  • Add and edit captions
  • Upload or request human-edited captioning
  • Add and edit a table of contents
  • Add quizzes inside your videos 

You can always undo any changes and revert back to the original version of your recording in Panopto. And if your recording includes a slide presentation, you can allow viewers to download your slides right from your video online.

3. Live Streaming

Zoom can easily be used to live stream communications, presentations, and lectures to smaller groups — if you need to stream to larger audiences, though, it will require the appropriate Webinar plan add-on. You can also broadcast one-way live streams from Zoom to YouTube Live and Facebook Live.

Live streaming through Panopto delivers a different live stream experience to audiences of any size, who can watch on any device in a web browser without downloading any software or plugins. Because Panopto streams asynchronously (with a slight delay of up to 40 seconds) and records at the same time, viewers are able to join at any time, pause and resume, and rewind to re-watch part of the live stream as it’s happening. The asynchronous live streaming environment in Panopto delivers a curated experience that’s ideal for large online lectures and presentations, while also enabling viewers to comment and ask questions via chat to which the presenter can respond.

Comparing live streaming via Zoom and via Panopto

 

4. Sharing Video Recordings

Whether you’re one person or an organization with thousands of Zoom users, manually sharing recordings from Zoom hinders productivity and presents significant challenges to securing confidential information and intellectual property. It may also require waiting up to 72 hours for your cloud recording to process and become available in Zoom!  

If your organization’s Zoom subscription includes Cloud Recording, you’ll need to locate your Zoom cloud recording, update the privacy settings, then copy and paste the sharing link to your intended audience. To secure your recording, you’ll need to disable downloading as well as create and share a password. Allowing viewers to download your recording and sharing a password to view it through email or chat will not secure your Zoom recordings. Also be aware that you may lose recordings that are automatically deleted from Zoom’s cloud after a limited period of time, and you may quickly hit your storage limits if you plan to host longer recordings in Zoom.  

If you do not have Cloud Recording with your Zoom plan, recordings will save to your computer. To share a local recording you’ll need to upload the video file to YouTube or a file sharing solution like Google Drive or Dropbox, wait for the video to process, then adjust your privacy settings before sharing a link to the recording. In addition to the same security risks you encounter with sharing from the Zoom recording cloud, viewers may need to download the entire video file to their local device from a file sharing site to view it — limited device storage and slow download speeds may prevent or discourage some people from watching your video.

Panopto makes it easy to share Zoom recordings securelyPanopto is a much better solution for sharing videos.

Every video uploaded to Panopto is set to private by default and secured in your organization’s video library. Simply click the sharing button under your video in Panopto and choose how you want to share it — you can even have Panopto email specific viewers for you with the link to view it. You can also set viewing permissions for specific groups of videos to further simplify sharing. Because users can log into Panopto with the same credentials they use for work or school, you never have to worry about who can access your recordings and you’ll never need to create or share passwords. In Panopto, video content is access-aware, which means users will only be able to search for and view videos to which they have been granted viewing permissions — users will never be able to see videos they don’t have access to even if they’re searching or browsing your video library.

Panopto offers unlimited long-term cloud storage, which means you can record and share as many videos as you want, no matter how long they are. And if you already have Zoom recordings you’d like to share, simply download or find the recording on your local computer then drag it into Panopto for easy, secure sharing.

Automating video workflows with Panopto scales the productivity benefits that video communications offer and is essential for ensuring that video just works. Read more here >

 

5. Searching Video Recordings

In Zoom you can search your own cloud recordings and even search what’s said inside of them to quickly locate information you need. You can not, however, search and find recordings created by others in your organization, unless a recording has been shared with all authenticated users within your organization’s Zoom account.

Every recording uploaded to your Panopto library can be searched and watched by anyone in the organization who has viewing permissions. In addition to searching spoken words inside recordings, Panopto also searches the words shown in slides and in screenshares. From video search results in Panopto, users have the option of watching a recording from the beginning or fast-forwarding to exact points in time that the search term appears.

6. Watching Recordings

Zoom is designed to enable interactivity and engagement during live sessions. Watching recordings directly from the Zoom cloud is a more passive experience that doesn’t allow for collaboration and discussion within the video itself. In Zoom, viewers can search the text transcription inside a video (if it was enabled prior to recording), speed up and slow down playback of a recording, and adjust the relative proportions of the two video streams.Using Panopto or Zoom

Not only can Panopto display more than two video streams at a time, but also viewers watching recordings in Panopto can collaborate with each other and engage with content through interactive features that elevate and personalize the viewing experience. When you share recordings and videos through Panopto, your audience can do the following: 

  • Search inside videos for any word spoken or shown on the screen
  • Click through the table of contents or video thumbnails to skip ahead to specific topics
  • Speed up or slow down playback up to 2x 
  • Enable and configure closed captioning (when captions are available)
  • Toggle video streams to focus on the part of the presentation or meeting they’re most interested in seeing
  • Instantly rewind to review the previous 10 seconds of video or fast-forward 10 seconds to jump ahead
  • Add personal notes and bookmarks inside a video
  • Collaborate through threaded time-stamped discussions within a video

Panopto’s interactive video player can also be embedded in your learning management system, content management system, or any webpage. Watch a Zoom meeting recording in Panopto’s embedded video player below, or click here to watch it and try out more of Panopto’s interactive features in your browser.

 

 

7. Video Analytics

Reporting in Zoom is intended for account administrators and owners. Zoom dashboards and reports help administrators understand how video conferencing is being used within the organization, and how much of your cloud storage you’re using.Video analytics in Zoom vs in Panopto

In Panopto, both administrators and content creators can glean valuable insights from video viewing behavior and audience engagement. Administrators can audit video communications across the entire organization. Content creators can see which users watched specific recordings and whether or not they watched them through to the end. And anyone can analyze viewer engagement metrics from their own recorded sessions to identify opportunities for personal improvement, whether it’s teaching, presenting, leading collaborative sessions, or other skills.

 

When is it better to use Zoom?

Zoom is made for live, interactive video conversations and meetings. It’s better to use Zoom for collaborative sessions where participants all benefit from contributing and discussing their ideas in real-time. 

Use Zoom in the following scenarios: 

  • Synchronous learning 
    • Live, interactive lectures and training sessions
    • Group discussions and breakout sessions
    • Role-play and scenario-based learning
  • Synchronous meetings and collaboration
    • Live meetings and collaborative sessions
    • Office hours
    • One-on-one conversations and calls
    • Interactive coaching sessions
  • Live presentations to smaller groups where real-time discussions are desired
  • Broadcasting live communications and other events to smaller audiences where interaction is encouraged

 

When is it better to use Panopto?

Panopto provides greater flexibility for recording videos, more advanced video editing tools, and simpler workflows for archiving, finding, and sharing videos securely online. Additionally, Panopto delivers elevated viewing experiences that engage audiences and enable more flexible collaboration. 

When live two-way conversation isn’t necessary, use Panopto for any of the following:

  • Asynchronous learning and teaching
    • Pre-recording lectures
    • Creating flipped class videos
    • Creating microlearning videos
    • Student video projects, presentations, and performances
    • Providing assessments and feedback
    • Recording on-demand employee training videos
  • Asynchronous meetings and collaboration
    • Flipped meetings
    • Meeting capture
    • Collaborating across different time zones
    • Creative collaboration
    • Coaching and feedback
  • Sharing knowledge and information
    • Sharing video tutorials, demonstrations and how-tos
    • Creating video documentation and SOPs
    • Capturing and searching SME knowledge
    • Recording and sharing video presentations
    • Creating on-demand corporate communications videos
    • Recording employee onboarding videos
  • Live streaming to large audiences 
    • Live streaming lectures to large classes
    • Live streaming commencement
    • Broadcasting live executive communications
    • Live streaming and recording town halls & all-hands meetings
    • Live streaming and recording virtual conferences and company events

 

Why use Zoom and Panopto together?

For technology leaders, it’s not a question of when to use one or the other — it’s the benefits that come from integrating Panopto and Zoom. Unlike Zoom, Panopto delivers an advanced set of video management solutions that eliminate the obstacles people normally encounter when trying to send and share videos privately. It also scales the sharing of information stored inside all of your organization’s video assets in one searchable, easy-to-manage repository.

Panopto’s Zoom integration was designed to secure your Zoom recordings, minimize your video management costs, and simplify complex workflows to make sharing videos effortless. 

10 Reasons Zoom and Panopto are better together:

 

  1. Every Zoom recording is secured in one central, searchable library with unlimited storage in Panopto.
  2. Set your own content retention policies and availability windows for videos that have a limited lifespan.
  3. Improve video search for users with Panopto’s AI-powered Smart Search technology that indexes both spoken words and those that appear on screen in a recording.
  4. Viewing permissions can be managed at scale in Panopto, which makes searching and sharing recordings effortless for SSO authenticated users (no more sharing passwords).
  5. Configure Panopto to automatically ingest and share Zoom recordings with session participants right after they end, and automatically send recordings to the appropriate course folder in your learning management system (LMS).
  6. Zoom session recordings can be edited and enhanced in Panopto to provide viewers with a more enriching experience. 
  7. Request and add captioning to groups of videos inside Panopto, or completely automate your video captioning workflows.
  8. Live streams can be broadcast to audiences of any size through Panopto, again delivering an elevated viewing experience to any device, complete with live DVR controls. You can also relay Zoom streams through Panopto via RTMP webcasting to deliver more dynamic live presentations.
  9. Enable users to share Zoom recordings securely in your other technologies such as your learning management system, content management system, employee portals, Slack, Salesforce, and more with other integrations included in Panopto.
  10. Learn more about who is watching your Zoom recordings and videos and audit viewing records all the way down to the user-level in Panopto’s robust video analytics suite.

 

The Benefits of an Integrated Video Technology Ecosystem

Video communications needs are changing rapidly as more and more people turn to flexible asynchronous video communications that offer an equally effective alternative to hours and hours of live Zoom sessions. Regardless of their overlapping features, Zoom and Panopto are both essential for enabling a full spectrum of frictionless video communications that enhance collaboration and learning while maximizing productivity.

By integrating Zoom and Panopto, you get a complete video technology ecosystem that simplifies using video for virtually any pedagogy in any learning environment, and supports all forms of video communication on any device for users across an organization. This integrated system provides many benefits for both academic institutions and businesses.

The benefits of integrating Zoom and Panopto for education:

  • You’ll be ready to support innovative pedagogies, any blended or hybrid learning scenarios, distance learning, as well as other school events and operations with a flexible video-based virtual learning environment.
  • You can build a secure central library of campus video assets that can be searched and viewed from anywhere.
  • Reduce costs with live streaming that can scale to any size audience without upgrading or adding new services.
  • Offer popular courses to more students regardless of your available classroom facilities by live streaming lectures that can be viewed from anywhere.
  • Your instructors can focus on teaching, not their technologies, when you automate video capture and video sharing workflows to deliver video content right to your LMS for an easy, hands-off user experience.
  • Improve student learning by providing immediate access to private course videos and Zoom recordings that can be searched, watched, and re-watched at any time.

 

The benefits of integrating Zoom and Panopto for businesses: 

  • You’ll have the tools to build a secure searchable video knowledge base that improves productivity through efficient and effective information sharing.
  • You can scale employee training & development reusable on-demand video content and automated sharing workflows that integrate with LMS & CMS systems.
  • Onboarding for remote employees can be improved with a consistent video-enhanced onboarding program that supports socialization with existing employees and gets your new hires up to speed faster.
  • By automating sophisticated video workflows you’ll minimize the security risks that arise with other methods for sharing internal video content and increase productivity across your entire organization.
  • You’ll enable more efficient collaboration before, during and after the meeting, while minimizing Zoom fatigue.
  • Improve your ability to engage both internal and external audiences around the world through corporate video communications that are human, transparent, and memorable.

 

Power-up Zoom with Panopto

Not using Panopto yet? Expand and scale your institution’s video capabilities with Zoom and Panopto, the industry’s leading video conferencing and video management systems that work better together.

Request a Free Trial

The post Zoom vs Panopto: How They’re Different and When To Use Them appeared first on Panopto Video Platform.

Teaching Online Is Hard, Technology Shouldn’t Make It Harder

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Few educators would describe the efforts that have been required to transition to online learning during a pandemic as “easy” — and it’s been all the more frustrating for those whose technologies haven’t kept up.

As we watched events unfold with COVID-19’s rapid spread in early 2020, our teams at Panopto focused on our unique responsibility to support educators across the globe as they hastily made their way through uncharted waters.

We were ready.

Actually, we’d been ready. Decisions we made years ago to build our platform differently provide Panopto customers with a flexible video learning solution that can adapt to any scenario at scale, at any moment, even in a crisis.

Here are five evolutions in Panopto’s development that prepared us to support an unprecedented disruption in teaching and learning:

  1. When other video platforms required massive hardware investments, we created a cloud-based, end-to-end video solution that could be managed from anywhere, and could record with commodity hardware. In fact, Amazon asked Panopto to showcase its expertise and leadership in cloud autoscaling at AWS re:Invent in 2016.

     

     
  2. Other video platforms mandated fixed recording setups that required proprietary hardware and relied on extensive professional services to set up and maintain, while Panopto focused on a single code base for quality and agility.
  3. While other video platforms limited presenters to recording a single video stream in standard definition, we made it possible to record multiple simultaneous HD video streams into a single video, viewable through an interactive video player that puts learners in control of what they see.
  4. When other video platforms took shortcuts on interoperability and playback quality, Panopto switched its video streaming architecture entirely to HTTP Live Streaming (HLS) from end to end and rolled out support for RTMP encoders as well as live HTML5 video.
  5. And while other video platforms ignored situations when video creators lost content, Panopto committed to failsafe recording, which continuously monitors and auto-recovers recordings and data in the event of a lost network connection, hardware failure, or power outage.
  6.  
    At Panopto, we’ve always believed that video and technology should just work, under any circumstances. And to fulfill that commitment to our customers, we continue to invest extensively in the following:

    Building a reliable platform on infrastructure that scales

    Panopto maintains server infrastructure for its cloud-hosted service and ensures its continuous, optimal delivery. Amazon Web Services (AWS) provides the backbone for the Panopto Cloud, which includes geographic server options in the United States, European Union, Canada, and Asia Pacific. The Panopto Cloud is secure, scalable, has high availability for redundancy, and is built to ensure uptime and reliability. That means that Panopto is always available when it’s needed. In fact, we are so confident in our uptime that we openly publish the history of any cloud issues at trust.panopto.com.

    Read more about Panopto’s technical infrastructure >

    Making products that are easy for anyone to use

    It’s one thing to describe our products as easy to use, but it’s quite another to deliver on that promise. How does Panopto do it? Since our inception, we’ve relied on input from our customers that guides us through designing and delivering features that address their toughest video communications challenges.

    Meghal Patel, Senior Director of Product Management and Engineering at Panopto, describes his job in one sentence, “I make sure we build the right experiences that are both easy to use and delightful at the same time.” In fact, every team at Panopto, from engineering to our executive team, engages directly with our customers, including end users as much as possible to listen to what’s most important, understand our customers’ pain points, and continually work to make Panopto better.

    Just as we partner with customers to ensure we are delivering the features that are most essential, we also look to our customers for evidence that we are delivering on our promise to deliver products that anyone can use.

      

    “Panopto offered a superior user experience and range of features that impressed both faculty and students. From our standpoint, the decision to make Panopto the video solution for the entire university really made itself.”

    — Tom Lewis, Director, Academic Experience Design & Delivery, University of Washington

      

    “Ninety percent of our professors are now recording and sharing videos with Panopto — it’s proven to be our most important learning technology.”

    — Olga Forlani, Technical Manager for TID, IST Area, University of Verona

      

    “Our professors were immediately accepting of Panopto because it was not complicated. And, because it integrates so seamlessly with Blackboard, they felt like it was part of the LMS they already knew how to use.”

    — Leónardo Belalcazar, PMO Manager, CSI, Pontificia Universidad Javeriana, Cali

     

    Providing best-in-class customer support

    We measure and publish customer satisfaction using a standardized measure that’s been adopted by more than two-thirds of Fortune 1000 companies — our Net Promoter Score (NPS) shows how likely our customers are to recommend Panopto. Net Promoter Scores range from -100 to +100, with scores over 30 generally indicating a company has far more happy customers than unhappy ones.

    Panopto is rated Excellent by customers on the NPS

    In our most recent NPS survey, Panopto received a score of 70, which puts us far above the SaaS industry average of 30.

    Panopto’s highest honors, however, continue to be the decisions made by businesses and universities around the world to choose Panopto. As of September 2020, 22 of the top 25 universities worldwide according to the Times Higher Education World University Rankings now use Panopto’s video management system. And with a remarkable renewal rate in the mid-nineties, organizations that adopt Panopto choose to stay with us year after year.

    Here’s what our customers have said about Panopto’s best-in-class customer support:

      

    “I’m not used to having a company bend over backwards to make things work the way I need them to. Panopto has always been right there with us. For me, this is the kind of team I want to work with.”

    — Jimmy Lieu, Director of Information Technology, The Wharton School, University of Pennsylvania

      

    “One of the best things about Panopto has been their level of support. Panopto has been a nice fit on the product side, and an excellent partnership on the support side.”

    — Mark Felix, Director, Instructional Support, Office of Instruction and Assessment, University of Arizona

      

    “The customer support we received from Panopto was impressive. The Panopto team was always responsive and willing to do anything it took to solve and issue for us.”

    — Carlos Landeau, Senior Project Manager, Saint Louis University

      

    Ready to make the switch?

    If you’re not completely satisfied with your current video management system, let us show you there’s even more to love about Panopto.

    Request a Free Trial

      

    The post Teaching Online Is Hard, Technology Shouldn’t Make It Harder appeared first on Panopto Video Platform.

Video Collaboration Tools and Tips for Remote Teams

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Businesses succeed when employees are able to work together efficiently to solve complex problems, execute new initiatives, and share knowledge. With many teams now working remotely full-time, it’s more important than ever to ensure teams who are working from home have access to the tools that enable effective and efficient collaboration.

With collaboration tools like Slack and Zoom, remote employees can get quick answers from peers and hold real-time conversations from anywhere. But when covering the details is critical and a live discussion isn’t necessary, most of us still spend hours typing up lengthy emails, slide decks, and documents — complete with explanations, screenshots, step-by-step instructions, and more — to make sure others understand.

It’s time to stop typing and start recording.

You’ve heard the saying, “A picture is worth a thousand words.” Well, according to Forrester Research, a one-minute video is worth 1.8 million words. Think about how much additional information you can share in a 2-minute video than you could in an email that takes 2 minutes to read. And also consider how much longer it takes you to write a detailed email than it does to simply show and tell. Video contains an abundance of data in each frame, which all work together to improve a viewer’s ability to understand and remember the details presented.

Video can easily add efficiency, clarity, and consistency to many aspects of remote business operations, including:

  • Recording and documenting meetings
  • Training employees at scale
  • Onboarding new hires
  • Engaging audiences in corporate communications
  • Enabling sales teams
  • Educating customers

What’s more, recording videos is now easier than ever and far faster than writing. Most video conferencing solutions enable people to record meetings, training sessions, and more with just a click. And online screen recorders make quick work of capturing a presentation, walk-through, or message in a sharable on-demand video.

To improve collaboration and knowledge sharing among remote teams, consider the following tactics that leverage today’s readily available video communications solutions.

Four Effective Video Collaboration Tips

With a complete stack of video collaboration tools that support both live and on-demand video communications, remote teams can not only make better use of their time spent in virtual meetings but also collaborate asynchronously, reducing the frequency of live calls and meetings that often keep people away from deeper, more productive work. Here’s how:

1. Get More From Your Meetings by Recording Them

Love them or hate them, meetings are still one of the most effective ways for employees to collaborate and share ideas. That’s why companies continue to invest in tools to optimize meetings — from conference room hardware and smart calendars to all kinds of unified communications systems, we’ve removed many of the barriers that once impeded our ability to connect with coworkers in real-time.

But what happens once the meeting begins? We’re still not collaborating as effectively as we could be. During the discussion, we rely on manual notes and minutes to document decisions. Afterwards, we take hours writing up summaries and next steps. And any details missed, either during the meeting or after, are lost.

It doesn’t have to be that way. Recording your meetings can help make remote teams more productive by enabling them to revisit key meeting moments or view conversations they weren’t able to join live, while also protecting your company by providing a record of what happened during each interaction.

Smarter meeting recording made easy.

Zoom, Cisco Webex Meetings, GoToMeeting, BlueJeans, and other video conferencing solutions make it easy to record a meeting. But then what? Integrating Panopto with your video conferencing system not only gives you the ability to automate meeting recording across your organization, but also gives you the tools to simplify sharing and collaboration after the meeting ends:

  • Secure, unlimited long-term cloud storage
  • SSO integration & video management for easy sharing
  • Automatic transcription & captioning
  • Search content inside videos
  • In-video discussions & notes
  • Simple video editing tools
  • Analytics and intelligence

Learn more about automating and simplifying meeting recording with Panopto >

2. Minimize Collaboration Overload with Asynchronous Video Communications

Digital communications mediums - Zoom, Slack, Email, and PanoptoSlack helped revolutionize the way we communicate at work, enabling people to instantly source quick input from teammates via searchable chat. But constant interruptions actually make remote teams less productive, keeping remote teams away from deeper cognitive work. And, not every question can be answered with a few lines of text. When the details are critical, when it’s easier to show instead of tell, or when there’s just too much to type, Slack and other collaboration tools like Microsoft Teams simply aren’t the most efficient channels.

With Panopto’s video collaboration tools you don’t have to wait to get everyone in a meeting or muddle through a lengthy email chain. Simply record whatever information you need to share, providing an audio explanation as you go. Panopto makes it easy to capture every detail in a quick video with slides or a screen recording, so others can follow along as though they were looking right over your shoulder. With on-demand video messages and presentations, colleagues can watch as soon as they have a few minutes, speed up or slow down the playback speed, search the content within the video, and even leave time stamped comments and questions inside the video.

Best of all? Panopto videos can be searched and shared directly in Slack, so you can still share comprehensive, detailed information with teammates without having to give up your favorite communication tool.

Try recording and sharing an asynchronous video message with Panopto’s free video and screen recorder >

3. Flip Your Meetings

Too many meetings at most organizations are PowerPoint-driven lectures, structured to offer little opportunity to collaborate in real-time, effectively moving projects forward and often resulting in making strategic decisions.

There is an alternative: the flipped meeting. Pioneered by innovative companies like Amazon and LinkedIn, and built on the model of the flipped classroom that has been rolled out in universities around the world, flipping your meetings can help you:

  • Win back time wasted in meetings
  • Ensure that every meeting you attend is productive
  • Empower your teams to collaboratively make smarter, timelier decisions

In a flipped meeting, the meeting organizer records a presentation detailing the information attendees need to contribute fully, shares it with participants before the meeting, and preserves the entirety of the scheduled meeting for real-time collaboration.

Learn more by downloading the complete guide to flipping your meetings >

4. Embrace Video Documentation for Rapid Knowledge Sharing

Every employee is an expert in something. Making all that know-how shareable — whether for training someone new, collaborating on team projects, or just creating documentation for future reference — could help make your teams far more productive, if only it were easier. But text-based knowledge sharing documents simply take too long to produce, and meeting in person just doesn’t scale (especially for information that needs to be shared often).

Video is different. With a searchable, on-demand video knowledge base, you can document and share detailed information in far less time than they can by creating a text document. Panopto makes it easy to capture even the most complicated multi-camera walkthroughs, demonstrations, explainers, standard operating procedures, best practices, and more, using the laptops and webcams they already have.

And after recording, Panopto automatically uploads every video to your own secure, central video library, where it is optimized for playback on any device and indexed for search. That way, your team’s expertise is not only easy to document, but it’s easy for others within your organization to find and learn on-demand, too.

Take Video Collaboration Beyond the Video Conference

Maximize collaboration and productivity with a border set of video collaboration tools. Panopto offers free and paid solutions that pick up where your video conferencing software leaves off so remote teams can collaborate more effectively.

Sign up today and try Panopto for free or request a free trial of Panopto Enterprise for your organization.

The post Video Collaboration Tools and Tips for Remote Teams appeared first on Panopto Video Platform.

How To Screen Record ANY Online Meeting or Video Chat

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Stop taking notes and start recording your online meetings.

Recording virtual meetings can turn in-depth conversations into productivity-enhancing information assets that capture every detail exactly as it happened. It also lets you keep your focus on the goals and discussions at hand — without being distracted by taking notes.

With Panopto Express, you can easily record any online meeting with just a few clicks, even if you’re not the meeting host, regardless of the video conferencing solution you’re using. Record online meetings and video chats in:

  • Zoom
  • Cisco Webex Meetings
  • Microsoft Teams or Skype
  • Google Meet or Hangouts
  • GoToMeeting
  • BlueJeans
  • Slack video calls
  • And more…

3 Easy Steps to Record Online Meetings

If you can see it on your monitor, you can record it with a screen recorder. Panopto Express is a free online screen recorder that works right in your browser, which means there’s nothing to download or install and nothing to log in to to start recording. There’s also no limitation on how much you can record or how long your recordings can be.

Go to Panopto Express (and add a bookmark for next time), follow the online meeting recording configurations below, then press record to capture any video conference. It’s that easy.

1. Click the video recorder icon at the top, then turn your webcam video off.

Panopto Express automatically detects connected recording devices and by default opens with video capture turned on (a time-saver for recording video presentations or video messages). To ensure you can use your camera in your video conference, click on the video feed with a check mark over it to turn it off.

Step 1 to record an online meeting or video conference

This is what you’ll see once all cameras are turned off:

Free screen recorder to capture video conferences and online meetings

2. Click the microphone icon in Panopto Express, then choose the audio input you are using for your video conference.

Panopto Express will automatically select a recording device for the audio input, too. Check which audio input you’re capturing for your meeting and make sure the same audio input has a check over it in Panopto Express. This step ensures that you’ll be able to hear yourself speak in the meeting recording along with all other participants.

For example, if you’re using Zoom, open Zoom and go to “Settings” then “Audio” to see the microphone input that Zoom will use for a video call, then choose the same device in Panopto Express.

Capture audio from online meetings with Panopto Express

You can confirm that your audio is configured correctly by talking. The oscilloscope in Panopto Express will begin to move when you speak, as shown below:

Sound test audio before recording a meeting or video chat

3. Click the monitor icon in Panopto Express and select the screen on which you’ll view the online meeting, then check the “Share audio” box.

If you have multiple screens, you’ll want to record the screen on which you intend to view the video conference. If you only have one screen, you’ll still need to enable your screen share by clicking the monitor icon in Panopto Express and selecting your screen.

Next, click the checkbox to “Share audio” in the bottom left of the window. By sharing your system audio here, you’ll capture everything that’s said during the meeting.

Last, click the “Share” button to finish the recording setup.

Screen record Zoom, Webex, Google Meet, Microsoft Teams meetings and more

You’re now ready to record a video of your online meeting! And good news, you won’t have to set up these configurations each time — Panopto Express will remember the previous recording settings you selected the next time you return to record on the same computer.

Once you’ve joined your meeting or video chat, click the big red record button in Panopto Express to begin recording, then full-screen the application you’re using to meet virtually.

Three easy steps to record virtual meetings

After the meeting ends, click the red button again to end the recording.

Screen Sharing on Video Conferences and Video Calls While Recording

In the event that you need to share your screen and present during a video conference or video call, it’s recommended you share and present from the same screen you’ve chosen to record. This will enable you to see your screen share in your recording with the recording configuration explained above.

Because you can record multiple screens simultaneously in Panopto Express, it’s possible to capture and present from another screen if you prefer — to ensure the best audio-video sync, select all the screens you want to capture during the call when you configure the screen recording settings prior to starting your recording.

Visit Panopto Express to record your next meeting online >

What You Do Next With Your Meeting Recording Matters

Whether you recorded a meeting solely for yourself or you intend to share it with others within your organization, more often than not, meeting recordings contain confidential information that you don’t want to share publicly.

Panopto offers an efficient solution for hosting and sharing your meeting recordings privately. And, sending your meeting recordings to Panopto gives you full access to innovative meeting intelligence solutions and video editing tools that can ignite your productivity — more on that in a minute.

To host and share your meeting recording with Panopto, you’ll need to sign up for a free Panopto Basic account (or log in if you have an account through your organization or school).

Click “Send to Panopto” at the bottom of the screen you see after you stop recording in Panopto Express. Next, you’ll be prompted to either create a new account or to log in to an existing account. Once you’re signed into Panopto, your meeting recording will upload automatically.

Host and share recorded meetings in Panopto

The Secret to Getting The Most Out of Your Meetings

Imagine if every email sent to you was deleted from your inbox as soon as you read it — important information would slip through the cracks without taking copious notes and documenting what you think you may need to reference later.

If that sounds counterproductive, you’re not wrong. While it’s very unlikely any organization would implement this kind of email retention policy, it is, unfortunately, how most organizations treat meetings. Speak once, then most of what was discussed disappears into the ether.

Meeting intelligence technologies turn your meetings into rich, reusable information assets that boost productivity and simplify knowledge sharing.

What is meeting intelligence?

Meeting intelligence refers to the act of preserving every detail from meetings, exactly as they happened, in a recording that’s secured and then processed to extract and reveal additional insights. Meeting intelligence solutions deliver meeting documentation in a way that makes knowledge and insights easily discoverable using AI technologies.

Try Panopto’s Meeting Intelligence Solutions

When you send your online meeting recordings to Panopto, you’ll be able to put smart meeting technologies to work for you immediately. Here are some of the additional benefits you get when you host recordings in Panopto.

Find the meeting moments you need with ease.

Having a recording of a meeting makes it possible to go back to review anything that was discussed at any time. Hosting your meeting recordings in Panopto makes it possible to find and reference anything that was captured instantly.

  • Smart Search: When you upload meeting recordings to Panopto, you can search inside your recordings for any word spoken or shown on the screen during a meeting. Panopto will show you every meeting that includes your search and let you jump right to any part of a video where it appears.
  • Smart Chapters: View a summary of key moments. Smart Chapters auto generates a table of contents so you can navigate quickly to a specific section or skim the table of contents to refresh your memory of the conversations.
  • Visual Indexing: Quickly discover information through visual thumbnails in a recording captured throughout the course of the meeting. By clicking a thumbnail image, you can skip around to different parts of a recorded meeting as it’s playing.
  • Notes & Bookmarks: Add personal notes and bookmarks to meeting recordings stored in Panopto so you can quickly find and revisit key ideas, decisions, or action items after the meeting.


Panopto's meeting AI does more than take notes.

Smart Chapters auto generates a table of contents from key moments in your meeting.

Edit and share recorded meetings.

Panopto also includes intuitive video editing tools that let you turn meetings into shareable, collaborative documents — in much less time than it would take to create a written document or email with the same information. You can just as easily polish up a meeting recording to remove casual conversations at the beginning of a call, cut out confidential moments in the middle, or trim it down to highlight the most important take-aways.

In the Panopto video editor, it’s also easy to add in new content such as extra video commentary, links and quizzes, or to splice together multiple meeting recordings on the same topic, creating a more complete information asset for your team.

Edit online meeting recordings in Panopto Basic

Once you’ve edited your meeting recording and you’re ready to share it, look for the recording in your Panopto account, then mouse-over the video thumbnail and click “Share” from the options that appear, as shown below.

Share a recorded online meeting with your team.

From here you can invite others to view the meeting recording by entering their email addresses as shown above. They don’t need to sign up for Panopto to view the recording, though sharing with those who have an account in Panopto will keep your content secure.

Anyone without an account in Panopto will receive a clickable link through email that can potentially be shared with others, while Panopto users will receive an email with a login link that redirects them to the recording.

So if you want to share your recordings securely, invite your colleagues to create a free account in Panopto before you share it with them!

Record your next online meeting with Panopto Express…it’s FREE!

No strings attached. Nothing to install. No user account or credit card needed.

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The post How To Screen Record ANY Online Meeting or Video Chat appeared first on Panopto Video Platform.


How To Record Your Screen

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With teams working remotely, and learning now happening predominantly online, there are plenty of reasons to record your screen these days:

Native apps for recording your screen on a Windows PC or macOS offer some basic screen recording tools, but there’s a better screen recorder that makes it possible to record pretty much anything — in high definition at up to 1080p — with just a few clicks.

Related Reading: Video Screen Recording Software: What Should You Look For?

 

At Panopto, we’ve taken our best-in-class video and screen capture technologies (used at thousands of universities and businesses across the world) and made them available for anyone to use for free, without having to download and install any software, and without having to log into or sign up for a user account.

With Panopto Express, starting a screen recording is as easy as clicking a link, choosing the inputs you want to capture, and then pressing record.

What can you record with Panopto Express?

Anything — if you can show it on your screen, you can record it with Panopto Express. Record PowerPoints, Google Slides, Zoom meetings, Slack video calls, Prezis, Powtoons, webinars, and more. You can even capture audio and video of yourself presenting at the same time simply by turning on your webcam — Panopto Express then combines all of your media streams into one synchronized video that shows every single detail.

  • Record multiple screens in HD
  • Record from multiple video cameras in HD
  • Record audio or narration along with your video screen recording
  • Turn your webcam into a motion-tracking camera with Smart Camera — it’s like having your own camera operator that keeps you centered in the frame as you present and move around the room

Record you and the contents of your computer screen(s) as often as you want, for as long as you want. There are no time limits, watermarks, or other stripped-down features when you use Panopto’s free screen recorder.

You can get started with screen recording by following the five ridiculously simple steps below.

How to Screen Record with Panopto Express

1. Open Panopto Express in your browser: https://www.panopto.com/record/

Set up Panopto Express to record your screen, webcam, and more
To configure your recording set up, you will use the buttons at the top of the recorder to select the audio, video, and screens you’d like to record.

2. Select the screen(s) you want to record

Panopto Express will automatically detect screens and monitors connected to your computer. Click the screen icon at the top right and select the first screen, application window, or browser tab you want to show in your screen recording. Click the box for “Share audio” in the bottom left of the configuration window to capture your system audio — this will let you record the audio from anything on your screen such as a video conference or a webinar. Then click “Share” in the bottom right of the configuration window.

To record an additional screen, application window, or browser tab in the same recording, click the screen icon again, select what you want to record, and then click “Share.” You’ll do this until you are sharing all of the screens, windows, and tabs you want to record.

How to screen record anything

If you need to remove a screen you’ve chosen to record, simply click the “X” that appears in your preview in the top right of that video feed when you mouse-over.

3. Select and test audio for your recording

Panopto Express will also detect connected microphones. If you would like to record narration or yourself presenting along with the screen recording, click the microphone icon at the top left and make sure the checkmark is over the microphone you want to use to capture your voice. Test your sound by talking — the oscilloscope will react to your voice and other sounds your microphone is picking up.

Set up audio to capture with your screen recording

4. Add a webcam video to your screen recording (optional)

To capture video of yourself presenting along with your screencast, or to add any other video to your recording, click the video camera icon at the top and click the video feed(s) you want to capture. You will see a checkmark over the connected video sources you’ve selected to record.

Step 1 to record an online meeting or video conference

5. Press the Record button and begin presenting along with your screencast

5 easy steps to record your screen and more with Panopto Express

Saving and Sharing Your Screen Recording

After you’ve completed your screen recording, you have the option of downloading your recording and saving it to your computer, uploading it directly to YouTube or Google Classroom, or you can send it to Panopto.

When you sign up for a free Panopto Basic account and send your screen recording to Panopto you’ll be able to:

  • Edit a screen recording before sharing it
  • Present multiple video feeds in side-by-side videos within an interactive video player
  • Add automatically generated captions to your screen recordings
  • Add an automatically generated table of contents
  • Easily share your screen recordings privately
  • Give viewers the ability to take notes and collaborate within your screen recordings
  • Search anything spoken and shown on-screen inside your recordings

When your recording starts processing, click “Send to Panopto” and follow the prompts to create a new account or log into an existing account. Once you’re logged in, your screen recording will upload to Panopto automatically, where you’ll be able to edit, search, and share your screen recordings with ease.

Securely share your screen recording with Panopto

 

Record your screen with Panopto Express…for FREE!

Share instantly through YouTube, Google Classroom, or anyway you prefer.
No free trial limitations. Nothing to install. No user account or credit card required.

Start Recording Now

The post How To Record Your Screen appeared first on Panopto Video Platform.





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